About our service
Before your appointment you may be sent an assessment and chart to fill in. You may be offered investigations, such as a bladder scan and physical examination.This helps us to find out what is causing your symptoms
Once we understand them, we can work with you to design a treatment plan for you to follow. This may include lifestyle changes, exercises, medication and advice on how to manage the problem.
Morning and afternoon appointments are offered across Stockport at:
- Abacus Children`s Centre, Adswood
- Cheadle Hulme Health Centre
- Heaton Norris Health Centre
- Kingsgate House
- Marple Health Centre
- Woodley Health Centre
We will always try to offer you an appointment that suits you. If you are housebound we can arrange to visit you at home, but please note that this may take longer to arrange. We can also arrange and interpreter and/or chaperone upon request.
Our expertise
Our nurses have a wealth of experience in bladder and bowel conditions and recognise the impact that this can have on your quality of life. We offer treatment and management options that will build your confidence and maintain your dignity. We understand that this may be the first time that you have talked to someone about this, and try to make this discussion as comfortable as possible for you.
How to use the service
You can be referred to the service by your General Practitioner or another healthcare professional, such as your Social Worker or Physiotherapist.
Please note that all referrals are triaged when they come into the service. If you are under 19, do not have a Stockport General Practitioner or if we feel it is better for you, we may refer you onto a more appropriate service. If you are housebound, the nurses may ask your local District Nursing team to carry out your continence assessment.
At your first appointment please allow up to 45 minutes for a full continence assessment. You will be asked to bring a sample of urine and a chart which will be sent with your appointment letter. Following this assessment you will be a offered a treatment pathway and a nurse will support you throughout.
Trial without catheter (TWOC)
If you have been referred to the Continence Service for a TWOC, someone will contact you from the Continence Service or Bullens Healthcare on behalf of Stockport Foundation Trust to arrange a date for this.
Please note that TWOCs are only carried out on certain days, so there may be a small delay for this.
If you have not had a referral but would like to arrange a TWOC, please discuss this with your General Practitioner (GP) as the Continence Service require a referral from your GP or hospital before a TWOC can be arranged.
STOCSS
The Stockport Continence and Stoma Service (STOCSS) now prescribe continence products such as catheters, leg/night bags, urinary sheaths, trans anal irrigation and stoma products.
Please note that this service is not part of the Community Continence Service and does not include continence pads.
Contact details
If you wish to speak to a member of the Continence Service you may need to leave a message and we will return your call. Though we work hard to get back to you as soon as possible, please note that this may not be the same day.
- Orders and enquiries:
- 0161 204 4773
- Opening times:
- Monday to Friday 8:30am to 4:30pm (excluding Bank Holidays)
- Continence service administrative team :
- 0161 835 6476
- Opening times:
- Monday to Friday 8:30am to 4:00pm
- Address:
1st Floor Kingsgate House,
Wellington Road North,
Stockport,
SK4 1LW