Modern technology supports our ability to deliver a comprehensive occupational health service. We have an innovative, flexible web based occupational health system that provides improved processes and efficiencies for our customers.
The system provides a complete solution to data management, appointment booking notification and management reporting in line with key performance indicators. We also provide an appointment reminder service by text to a mobile or voicemail to a landline three working days before the appointment to act as a prompt, this has reduced our ‘Did Not Attend’ rate and avoids wasted appointment slots which may be chargeable. We have a dedicated website with ‘Member Only’ access to online forms and guidance information.
Our IT system supports a web-based portal which allows service users to submit pre-employment questionnaires and management referrals directly into our Occupational Health system, providing the following benefits:
- Allows new starters to complete their Health Questionnaires online.
- OH to clear them more quickly by minimising data input and allowing significant automation to the processes.
- Provide on-line reporting access for clearance outcomes to Recruitment teams.
- Allow managers to submit management referrals online using their secure credentials
- Managers & HR key personnel can track progress to see when an appointment has been made, if the appointment was then attended and read the management report when released.