Noise at night standards have been in place for a number of years, however there remains to be ongoing concerns raised by patients nationally and via our in-house satisfaction surveys regarding sleep disturbance during the night. Sleep deprivation can have a detrimental effect on health and well-being and we have been working hard to implement a noise reduction programme.
Regular audits continue to be undertaken monitored by our Patient Experience Group to ensure the noise at night standards are being adhered to by staff. These include the ward phone on low and answered within 5 rings, a stock of ear plugs to offer patients, main ward lights switched off and night lights on between the hours of 11:00pm to 7:00am, soft closing bins, soft closing doors, kitchen doors kept closed, staff to wear soft sole shoes and be mindful of the volume of conversations.
If you are concerned about the level of noise that you or a loved one is experiencing please speak with the ward manager for a swift resolution.